Game Support

Ask the blacksmith

Ask the blacksmith

Following instructions are intended for owners of genuine copies of Hype - The Time Quest who notice compatibility issues due to the game's age. That is why you still need the original game CD always in your CD drive while playing except for the DEMO.

Play Hype - The Time Quest DEMO under newer operating systems

  1. If your PC is running Windows Vista or greater you need to emulate a glide capable graphics board by downloading and installing nGlide in order to play the demo.
  2. Once nGlide is installed onto your computer, start the nGlide configurator from your start menu and choose the screen resolution "by desktop". Alternatively you could set the aspect ratio to 4:3 in order to keep the original game proportions. If you also encounter issues with starting the game, try it again with the 3dfx splash screen turned off.
  3. After this step download the original demo and unzip it to a temporary folder, for example to your desktop.
  4. Go to the path where you extracted the demo files and run the "setup.exe" in "\HypeDemo\hype\"
  5. Click "Install" and choose the 3dfx version. It will be installed to "C:\Ubisoft\Hype - The Time Quest DEMO\" by default but you could change the directory to your liking.
  6. Start the demo either by the shortcut on your desktop or through the "setup.exe" located in your game directory.

If the demo starts minimised, then just click on the Hype window in your taskbar.

Note for notebook and/or internal graphic board users

The software center for Intel HD or Iris Pro graphics could try to change your screen resolution that distracts you from starting the Hype demo.

To avoid that behaviour, open the Intel graphic properties/control panel. This can usually be found in your taskbar as a small icon or as a shortcut on your desktop.

There click on options & support and afterwards on settings. Then deactivate profile warnings and automatic profile triggers.

 

Play Hype - The Time Quest under Windows 7 or greater (32-bit)

Insert the CD of Hype - The Time Quest into your CD/DVD/BD drive and wait for the auto start window to open and click Install. If auto start is deactivated on your pc, click on the Windows start button in the left corner and go to "Computer" or "This PC". From there, you can double click on the blue icon to start the setup of Hype that leads you through the installation.

After the installation is completed, download nGlide wrapper that emulates a 3dfx graphic board and therefore enables you to run the game with the glide executable instead of the Direct3D one.

You could do some changes to your nGlide setup. How to do that can be seen in the explanation for the Hype DEMO.

Go to the game directory (usually "C:\Ubisoft\Hype - The Time Quest\") and right click on the "MaiDFXvr_bleu.exe" to point to "Properties". Then head to the compatibility tab and tick the checkbox "Run program in compatibility mode for:". Choose either "Windows 95" or "Windows 98 / Windows ME" from the compatibility selection and also tick the box "Run program as Administrator".

Try to start the game by double clicking the "MaiDFXvr_bleu.exe". You also can place a shortcut on your desktop [right click, "Send to" -> "Desktop (Create shortcut)"].

If the game still does not start, download this patch from Zeus software. Extract the zip archive and place it to where your game is installed (usually "C:\Ubisoft\Hype - The Time Quest\"). While having the game folder opened double click on "PatchInstall.bat" and try to start the game with the "MaiDFXvr_bleu.exe" again.

You could also copy the "glide3x.dll" from your "C:\Windows\System32\" directory and paste it into your game directory (usually "C:\Ubisoft\Hype - The Time Quest\").

Play Hype - The Time Quest under Windows 7 or greater (64-bit)

Trying to install Hype from your original CD while running a 64-bit operating system shouldn't work because of the 16-bit setup. This does not apply to Windows 10 however.

There are two options to install Hype on your pc you could choose from if the CD installer does not work.

  1. Install the game on a pc that is either running Windows 95, 98, XP or Windows 10 and copy the files to a USB flash drive/external hard disk or burn it on a CD. Both folders you have to copy are usually found at "C:\Ubisoft" and "C:\Windows\Ubisoft"
  2. Download either the German or the English files and unzip them into the right destination with Windows or 7-Zip. If you choose this option, you have to put the smaller folder to "C:\Windows\Ubisoft" and the bigger one that is the actual game folder to "C:\Program Files\Ubisoft" (not "Program Files (x86)".

Now that you have the folders, make sure to place them into the same path from which you copied them that could be for instance "C:\Ubisoft" and "C:\Windows\Ubisoft"

The next step is to download nGlide wrapper that emulates a 3dfx graphic board and therefore enables you to run the game with the glide executable instead of the Direct3D one.

You could do some changes to your nGlide setup. How to do that can be seen in the explanation for the Hype DEMO.

Go to the game directory (usually "C:\Ubisoft\Hype - The Time Quest\") and right click on the "MaiDFXvr_bleu.exe" to point to "Properties". Then head to the compatibility tab and tick the checkbox "Run program in compatibility mode for:". Choose either "Windows 95" or "Windows 98 / Windows ME" from the compatibility selection and also tick the box "Run program as Administrator".

Try to start the game by double clicking the "MaiDFXvr_bleu.exe". You also can place a shortcut on your desktop [right click, "Send to" -> "Desktop (Create shortcut)"].

If the game still does not start, download this patch from Zeus software. Extract the zip archive and place it to where your game is installed (usually "C:\Ubisoft\Hype - The Time Quest\"). While having the game folder opened double click on "PatchInstall.bat" and try to start the game with the "MaiDFXvr_bleu.exe" again.

You could also copy the "glide3x.dll" from your "C:\Windows\SysWOW64\" directory and paste it into your game directory (usually "C:\Ubisoft\Hype - The Time Quest\").

Game crashes at video sequences

If the game crashes while watching an in-game video sequence, you should open up the default Windows editor with administrator rights (Right click -> "Properties" -> "Run program as Administrator") and open the file ubi.ini that should be located at "C:\Windows\Ubisoft\"

There, find the line that says "PlayVideo=0", change it to "PlayVideo=1" and hit save.

Insert a save game

Save games can be found in your game directory in the path "\Gamedata\Savegames\". If the folder "Savegames" exists, it can be empty. Though, if the folder is not empty, there have always to be ten folders with following syntax:

  • Savegame0
  • Savegame1
  • Savegame2
  • Savegame3
  • Savegame4
  • Savegame5
  • Savegame6
  • Savegame7
  • Savegame8
  • Savegame9

You can override them with some of the save game sets from the downloads page.

Show known file type endings in Windows

The instructions on this site sometimes state files that have file type endings. These endings could be hidden by your operating system. To enable them, open the "Explorer" by right clicking on the Windows start button in the left corner and clicking "Explorer".

Now continue with the steps for your operating system.

For Windows Vista and Windows 7

Click on "Organize" and thereupon on "Folder and search options". Select the tab "View" and finally untick the checkbox "Hide extensions of known file types".

For Windows 8 and Windows 10

Click on "File" and then on "Options". Select the tab "View" and finally untick the checkbox "Hide extensions of known file types".